I canceled my subscription with you after being a loyal customer for 5 years today. I picked the reasons why I canceled today online, but I do want to emphasize with you about the main reason why I left you today.
You did not provide online streaming captions for the Wizard of Oz. We tried to tell you many times for two years, but you released the special feature today without captions.
I, among with other 30 million people felt left out. You want me to rent a DVD to watch Wizard of Oz. You are discriminating me from others. You are excluding me.
I have high speed internet service, with fast computer and why cannot I enjoy movies as other people are enjoying the Wizard of Oz?
Good bye and good riddance.
Amy Cohen Efron